Privacy policy

At ESSE Fine Jewelry, we are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

  1. We will only collect personal data that has been provided by you via our website, www.essefine.com (the “Website”), such as name, email address and other contact details when ordering products or services from us.
  2. Your information will only be used for the purpose of fulfilling orders and providing services in accordance with this policy.
  3. We may use third-party service providers to process your personal information on our behalf; however, these providers are not authorized to use your information for their own purposes and must keep it confidential in compliance with this policy.
  4. We may disclose your personal information if required by law or if we believe that such action is necessary in order to protect and defend the rights of ESSE Fine Jewelry or comply with a judicial proceeding, court order or legal process served on our website.
  5. We may also share certain portions of your personal information (other than payment card details) with partners who help provide operational services such as shipping/delivery, customer service, etc., but these companies are bound by strict contractual obligations to keep your personal information confidential and secure at all times and are prohibited from using it for any other purpose than those specified herein.
  6. We take appropriate steps to ensure that all personal data is kept secure against unauthorized access and loss or alteration of information under our control by using organisational procedures including administrative, physical security measures and technical measures such as encryption software where appropriate when storing or transferring electronic data online through third-party websites/services (such as PayPal).
  7. All users have the right to request a copy of their personal data held by us free-of-charge within one month of submitting their request; changes can also be requested via email/postal mail within reasonable time periods as stated in this policy; requests should include full name, address (including postcode) plus valid contact details found within the database – please allow up to 30 days for processing requests subject to reasonable circumstances outlined above at point 6 – a fee may be charged if fees are allowed under applicable national laws governing data protection regulations).